Here to help
RETURN - REFUND POLICY
Damaged, incorrect or missing something?
Email just4everyone.shop@gmail.com with your order number, a description of the issue and clear photos of the item and packaging. If the garment differs from the agreed personalization or has a defect, we will review the issue and help resolve it.
Returns & exchanges
Please contact our studio before returning an item. Eligibility depends on the garment and personalization and the applicable refund policy. Keep your order number and do not send a parcel until you have the return instructions.
Questions, answered
Does the price include the whole family set?
Each listed price is for one garment. On eligible products, open Build a set to choose different sizes and colors and add the selected pieces together. The set total is displayed before adding.
Which photo should I upload?
Use a sharp, well-lit JPG or PNG with the people or pet clearly visible. Avoid screenshots, heavy filters and subjects hidden behind objects. Upload the file in the product’s photo field and wait for the upload confirmation before adding to cart.
Can you deliver for a specific date?
Email just4everyone.shop@gmail.com with the item, destination country and required date before ordering. We will confirm whether the timing is feasible. A note entered with an order does not guarantee arrival by that date.
Size guides
Lay a garment that already fits flat. Compare its chest width and length with the matching garment chart. Baby, kids and adult charts are different; age labels are a guide.
Our available garment charts show centimeters and inches where supplied. 1 inch = 2.54 cm. Compare the measurements for your selected garment.
Open the Size guide on the product page for the relevant garment chart. If your garment or measurement is missing, contact us before ordering.